Refund policy

Last updated: November 20, 2024

Thank you for shopping at VAISHNVILADDHA.COM If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to VAISHNVI LADDHA, Maharashtra, India.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to VAISHNVILADDHA.COM, accessible from https://vaishnviladdha.com
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Returns Rights and Conditions

At Vaishnvi Laddha, we take great pride in creating premium, made-to-order garments tailored specifically for you. As all our products are crafted individually upon order, we are unable to accept returns unless there is an issue with the product.

Product Issues or Defects

In the event that you receive a product with a defect or quality issue, please contact our Client Services team at client services or write to us at info@vaishnviladdha.com within 14 working days of receiving your order. We regret that we cannot process any complaints after this period. Upon reviewing your case, we may request images of the product to better assess the issue and will provide a resolution, either through an exchange or a return as deemed appropriate.

Exchanges

At present, we do not offer exchanges for sizing or color discrepancies. We encourage you to carefully review your order, including size and color, before completing your purchase to ensure it aligns with your preferences. If you need any assistance related to color or sizing, please do not hesitate to contact us at client services or info@vaishnviladdha.com.

Should you encounter any issues with your product, please notify us within 14 working days from the delivery date by emailing info@vaishnviladdha.com. Our team will respond promptly and work to resolve the matter to your satisfaction.

We appreciate your understanding and thank you for choosing Vaishnvi Laddha. We are committed to ensuring you receive the highest standard of service and quality.