Client Service

To place an order, select the desired color and size of the product you want to purchase and then add the product to your bag. You can modify or validate your basket before making your payment. Once you have selected your items, complete your order by clicking on “Checkout”. You’ll be asked to choose your payment method and enter your shipping details. Please, check that the information you entered is correct and click “Pay now”.

You’ll receive a confirmation email with your order details immediately after placing it. If you don’t see it, check your spam folder or contact us at Info@vaishnviladdha.com

If you wish to modify or cancel your order, please contact us at Info@vaishnviladdha.com as soon as possible. We’ll do our best to accommodate your request, however we cannot guarantee your order may be changed once it’s been submitted.

Currently, we are an online-only brand. Stay tuned for updates on potential physical store locations in the future!

If your order is delayed or hasn’t arrived within the estimated delivery time, contact our support team at Info@vaishnviladdha.com with your order number, and we’ll assist you.

Yes! Simply enter the recipient’s shipping address during checkout and contact us at Info@vaishnviladdha.com to include a gift note if you’d like.

For bulk or wholesale inquiries, please email us at Studio@vaishnviladdha.com

Made-to-Order means that each piece is crafted specifically for you once you place an order, ensuring a sustainable production process.

Made-to-Order items typically take 2–4 weeks to produce, depending on the complexity of the design. Shipping times are additional and vary by location.

Yes, all our pieces are currently made to order. This allows us to reduce waste, promote sustainability, and ensure that each piece is crafted with care specifically for you. If you have any questions about the process or timelines, please feel free to contact us at Info@vaishnviladdha.com We’re here to help!

Yes, we offer limited customization options for certain designs, such as adjustments to length or fit. Please contact us at Info@vaishnviladdha.com to discuss your requirements.

If you wish to modify or cancel your order, please contact us at Info@vaishnviladdha.com as soon as possible. We’ll do our best to accommodate your request, however we cannot guarantee your order may be changed once it’s been submitted.

Since Made-to-Order items are crafted specifically for you, we do not accept returns. However, if there is a defect or issue with your order, please contact us, and we’ll work to resolve it.

You’ll receive an email notification once your item has been produced and shipped, including tracking details for delivery.

For made-to-order items, your payment will be processed at the time of purchase. Once your order is confirmed, we will begin the production process.

Yes, Made-to-Order reduces waste by only producing items that are purchased, aligning with our commitment to sustainability.

Yes, we ship worldwide! We offer international shipping to most countries. Delivery times and costs vary depending on your location.

For DDP shipments, any applicable customs duties, taxes, and import fees are calculated at checkout based on your shipping destination. This ensures that you know the full cost of your order before confirming your purchase. We prepay all necessary customs duties, taxes, and import fees before your order is shipped, so there are no surprises or hidden fees at the time of delivery. The price you pay at checkout covers all shipping and import-related costs.

Once your order is shipped, you will receive an email with tracking details. You can use the tracking number to monitor the status of your shipment.

After your order ships, you will receive a tracking number via email. You can track your order on our website or through the carrier’s tracking portal.

If you need to make a change, contact us as soon as possible at Info@vaishnviladdha.com, and we’ll do our best to assist.

Please note that all our products are made to order. As a result, the order processing time typically takes 2-4 weeks, depending on the complexity of the design. Once your order is processed, you will receive a notification when your order has been handed over to the courier. Delivery times vary depending on the shipping location. For domestic orders, it usually takes 5-7 business days, while international shipping may take up to 7-14 business days. If you have an urgent order or specific delivery requirements, please contact us at Info@vaishnviladdha.com, and we will do our best to accommodate your request.

While we strive for timely delivery, delays can occur due to factors like weather, customs processing, or holidays. If your order is delayed, you will be notified, and we will provide assistance to track your package.

If you haven’t received your order within the expected delivery time, please contact us with your order number, and we’ll help resolve the issue.

As all our garments are made-to-order and tailored specifically for you, we do not accept returns unless there is a manufacturing defect or issue with the product.

If you receive a product with a manufacturing defect or quality issue, please contact our Client Services team or email us at Info@vaishnviladdha.com within 14 working days of receiving your order.

A manufacturing issue includes defects such as stitching errors, fabric flaws, or other quality-related concerns that occurred during production.

When contacting us, please provide your order details and clear images of the defect to help us assess the issue efficiently.

Once we review your case and confirm it is a manufacturing issue, we will determine the appropriate resolution, which may include an exchange or a return.

Unfortunately, we cannot process complaints received after 14 working days of delivery. We encourage you to inspect your order upon receipt to ensure satisfaction.

No, as our garments are made-to-order, we can only accept returns for verified manufacturing defects.

For any concerns related to returns or manufacturing issues, please reach out to our Client Services team or email Info@vaishnviladdha.com

At Vaishnvi Laddha, we do not offer exchanges for sizing or color discrepancies. To ensure your selection aligns with your preferences, we encourage you to carefully review your order, including size and color, before completing your purchase.

Certainly. Our dedicated Client Services team is here to assist you in making the perfect choice. Please contact us at Info@vaishnviladdha.com for personalized guidance.

If you receive a product with an issue, please notify us within 14 working days of delivery by emailing Info@vaishnviladdha.com Our team will promptly review your case and ensure a satisfactory resolution.

While we do not accommodate exchanges for size or color preferences, we will address any verified product issues with the utmost priority and care.

Our team conducts a thorough review of any reported concerns and works diligently to provide an appropriate resolution, ensuring the highest level of service.

We recommend finalizing all details before completing your order. However, if immediate assistance is required, please contact us as soon as possible, and we will do our best to accommodate your needs.

For any inquiries or support, our Client Services team is available to assist you at Info@vaishnviladdha.com

We use the finest materials, including premium natural fabrics, high-quality leather, and ethically sourced components, ensuring unmatched quality and luxury.

Yes, all our products are meticulously crafted by skilled artisans, combining traditional techniques with modern design sensibilities.

We are committed to sustainability, using eco-friendly practices and responsibly sourced materials in our production processes.

We offer customization options on select products to provide a bespoke experience. Please contact our team for details.

To ensure exclusivity and reduce waste, our products are crafted on a made-to-order basis. This allows us to focus on precision and personalization for each client.

Production typically takes 2-4 weeks, as every piece undergoes rigorous quality checks and attention to detail.

Yes, we provide repair and maintenance services to ensure the longevity of your purchase. Please contact us for assistance.

Each item comes with specific care instructions. For any additional questions, our team is happy to assist you.

Many of our collections are limited edition, reflecting exclusivity and rarity. Stay updated by subscribing to our newsletter

We accept a range of premium, secure payment methods, including major credit and debit cards (Visa, MasterCard, American Express), as well as trusted payment platforms such as PayPal and select local payment options tailored to your region.

We uphold the highest standards of security. All transactions are processed through advanced, encrypted payment gateways, ensuring your personal and financial information remains protected at all times.

Currently, we do not offer installment payments. Full payment is required at the time of purchase to maintain the exclusivity of our offerings.

At this time, we do not accept gift cards or vouchers as payment. We recommend using one of the secure payment methods available at checkout.

No, there are no hidden fees for payments made via the available gateways. However, please be aware that international transactions may incur charges from your bank or payment provider.

Once your order has been placed and payment processed, we are unable to alter the payment method. Should you require assistance, please reach out to our Client Services team as soon as possible.

Yes, we gladly accept international payments through our secure gateways. Please note that currency exchange rates may apply, depending on your location and payment provider.

Absolutely. Upon successful payment, you will receive a detailed invoice via email, including all necessary order details for your records.

Yes, your security is of utmost importance. Our website utilizes state-of-the-art encryption technologies, ensuring your payment information is processed with the highest level of security and confidentiality.

Should you encounter any difficulties during the payment process, our Client Services team is at your service. Please contact us at Info@vaishnviladdha.com, and we will assist you promptly and professionally.

At Vaishnvi Laddha, every creation is a testament to the art of Indian craftsmanship, seamlessly blending tradition with modern elegance. Our garments are meticulously crafted, ensuring each piece embodies luxury, precision, and heritage.

We are deeply committed to sustainability, prioritizing the use of natural fabrics and eschewing synthetic dyes. We create timeless, luxurious fashion while minimizing our environmental footprint, ensuring that every piece is both exquisite and responsible.

We source only the finest natural materials and work with certified manufacturers who adhere to sustainable practices. Our focus is on creating luxury that is harmonious with the environment.

We exclusively use premium, eco-friendly fabrics such as organic cotton, silk, and linen, selected for their superior quality and minimal environmental impact.

Our designs honor the rich legacy of Indian craftsmanship while embracing contemporary sensibilities, ensuring that each piece is a blend of timeless tradition and modern luxury.

Yes, all our creations are made-to-order, guaranteeing exclusivity and the highest level of craftsmanship for each client.

We offer bespoke services on select collections. For personalized designs, please reach out to our Client Services team for tailored assistance.

Production generally takes 2-4 weeks to ensure every piece meets the impeccable standards of quality and detail.

Each garment is an investment in enduring quality and exceptional artistry. Crafted with the finest materials and attention to detail, our pieces are designed to stand the test of time.

For inquiries or personalized service, please contact our Client Services team at Info@vaishnviladdha.com We are dedicated to offering an unparalleled luxury experience.